Privacy Policy

SUMMARY
This website is owned by Turnstile Publishing Company (“Turnstile” or “Turnstile Media Group”). As the parent corporation of such affinity brands and niche publications as Golfweek, Golfweek Custom Media, Professional Artist, TurfNet Media Network, Turnstile Connect, Seminole Voice and Winter Park/Maitland Observer, Turnstile specializes in developing diverse media platforms that engage and strengthen the communities they serve. Our dedication to providing our customers and communities with the highest quality products and services is paramount. The same holds for how we communicate with you and how we handle your personal data. It’s important to us that you understand what information we collect, how we protect it and how we use it — and to provide clear instructions if you choose to request changes in how we communicate with you.

 

GENERAL CONTACT INFORMATION
Turnstile Media Group
1500 Park Center Drive
Orlando, FL 32835
407.563.7000

To ensure that your communications are properly routed, we ask that you identify the Turnstile products or services (website, magazine, newspaper, etc.) relevant to your inquiry when contacting us. If you would like to receive a response, please be sure to include sufficient information to enable us to contact you (such as an email or postal address).

 

INFORMATION WE COLLECT
Information about your computer hardware and software
For each visitor to our website, our web server automatically recognizes your IP address. The address allows our server to deliver the information you request from us, such as an article or a form for posting to a discussion board. We also collect visitors’ IP addresses in their domain-name form, allowing us to understand for instance how many visitors access our site through various service providers. We collect this information on an individual basis and in aggregate, or combined, form. We also collect both user-specific and aggregate information on what pages visitors access or visit.

We use cookies to store visitors’ preferences, record session information, such as items that consumers add to their shopping cart, and record user-specific information on what pages users access or visit. We use both session cookies and persistent cookies.

Email addresses, postal addresses, telephone numbers
If at any time you provide us with your email address to place an order or access a service, we collect that information. Areas in which we may collect your email address include but are not limited to product or service transactions; emails you send us; discussion areas; and interactive forms. If you provide us with your email address, you may receive periodic promotional emails from us and carefully selected partners with information regarding special offers or new products or services. You may also receive informational emails from us related to any user accounts you have set up with us, as well as administrative notices regarding the operation of the website.

If you supply us with your postal address online, you may receive periodic mailings from us and carefully selected partners with information on new products and services.

Visitors who supply us with their telephone numbers online may receive telephone contact from us in response to a direct query at your request. We do not rent telephone contact information to third parties.

Finally, we keep any information volunteered by the consumer, such as survey information and/or site registrations, both in aggregate and personally identifiable ways.

 

OPT-OUT PROCEDURES
If you do not wish to receive promotional emails from us, please let us know by using the opt-out response device that can be found at the bottom of every email we deliver or by emailing us at [email protected] To help us process your request, please include sufficient information for us to identify you in our records (your email address will suffice) and identify the Turnstile products or services (website, magazine, newspaper, etc.) you have used and from whose mailing lists you wish to be removed. If you wish to be removed from all Turnstile emailing lists, please indicate so in your request. Please allow a reasonable time for us to process your request.

If you do not wish to receive mail or telephone calls from us, please let us know by sending your request to: Turnstile Media Group, Attention: Circulation Director, 1500 Park Center Drive, Orlando, FL 32835 or by email to [email protected] To help us process your request, please include sufficient information to allow us to identify you in our records (at a minimum, we will need your postal address to remove you from our mailing list, or your telephone number to remove you from our call list) and identify the Turnstile products or services (website, magazine, newspaper, etc.) you have used and from whose mailing or call lists you wish to be removed. If you wish to be removed from all Turnstile contact lists, please indicate so in your request. Please allow a reasonable time for us to process your request.

 

ANALYTICS
To determine how many users visit our site and to better understand the areas of greatest interest to our visitors, we have relationships with other companies that compile this information for us. As a result of your visit to our site, web analytics companies may collect information such as your domain type, your IP address and clickstream information.

 

INFORMATION ACCESS
Upon request we provide site visitors with access to their own transaction information (e.g., dates on which the customer made purchases, amounts and types of purchases) that we maintain about them, as well as contact information (e.g., name, address, phone number) that we maintain about them.

You can access this information by sending your request to: Turnstile Media Group, Attention: Circulation Director, 1500 Park Center Drive, Orlando, FL 32835 or by email to [email protected] To help us process your request, please provide sufficient information to allow us to identify you in our records, and identify the Turnstile products or services (website, magazine, newspaper, etc.) you have used.

Upon request we offer visitors the ability to have inaccuracies corrected in all information we maintain about them. You can have this information corrected by sending your request to: Turnstile Media Group, Attention: Circulation Director, 1500 Park Center Drive, Orlando, FL 32835 or by email to [email protected] To help us process your request, please provide include sufficient information to allow us to identify you in our records, and identify the Turnstile products or services (website, magazine, newspaper, etc.) you have used.

 

SECURITY
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site, and we employ security features generally accepted in the industry to protect the security of transactions made on our site. Transactions are protected via Secure Sockets Layer (SSL) technology. We require customers to identify themselves via a unique username and password to access their personal information.

 

CHANGES TO THIS POLICY
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website. We will also provide you with the ability to opt out of these new uses.

If you believe that this site is not following its stated information policy, you may contact us at the above address, the DMA’s Committee on Ethical Business Practices at [email protected], or state or local chapters of the Better Business Bureau.

The effective date of this Policy is June 27, 2013.